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VEENA KUMARI

Mob: 9876543210

Email: veena@yahoo.com

OBJECTIVE                                                                                                                                                                

To pursue my career in a challenging environment, a company that has a global vision, encourages creativity and offers an opportunity to learn and develop my knowledge, throu
gh which I can take pride for having contributed to the organization.

PROFESSIONAL EXPERIENCE

From 2011 to Present working as Acting Team leader in   tahseel (Hadaf Al Khaleej Debt Collection)

Hadaf Al Khaleej debt collection LLC is Uae’s No. 1 debt collection company. We are mainly dealing with credit recovery and customer service for most of all the banks in UAE and Emirates Integrated Telecommunication. Currently work as the Team leader in Recovery Division of ADCB (Abu Dhabi Commercial Bank) where in I have the experience of handling both bucket and write off cases.

.

            KEY RESPONSIBILITIES

• Coordinating with customers, team members, clients and operation activities.
• Working on under tracking files, skip files and have the expertise and knowledge to use the search engines in tracking the customers who are outside the country and in recovering the debts for the client.
• Capacity to prepare minutes of the meeting and perform presentations, communicate with internal/external departments for compiled, transcribed and distributed reports.
• Exceptional troubleshooting, organizational & interpersonal skills. Possess excellent communication skills.

.From 2010 to 2011 working as Territory Sales in charge Mtekpower International Pvt Ltd. 

      Mtekpower international Pvt ltd is the sister concern of Microtek Ltd is India’s No.1 electronic manufacturer. Main Products are Inverter, Online ups, Battery etc

            KEY RESPONSIBILITIES

• Appoint distributors in each District and gain maximum sales through them.
• Actively research potential clients and pursue new business relationships.
• Introducing new products to the distributors and retailers and collect feedback.
• Maintain existing business relationships through continuous client follow-up.
• Responding to client inquiries and resolving problems on their behalf

From 2009 to 2010 working as Grade one Marketing manger in TDN Bharath company Pvt Ltd 

TDN Bharath Company is the distributor for the V-Guard Electronics Pvt Ltd in three districts of Kerala. Main

Mainly the company deals with Electronics Products such as Online Ups, Battery, Inverter, Solar Water Heater and Stabilizer

            KEY RESPONSIBILITIES

   

• New client acquisitions and maintaining the existing ones.
• Territory development and expansion through rigorous selling and marketing campaigns.
• Developing product ideas and expanding the product range with proper implementation.
• Understanding the needs of the customers to provide effective services

EDUCATIONAL QUALIFICATIONS

Ø  Master of Business Administration (Marketing and HR)

Ø  Bachelor Of Science  (Electronics)

Ø  Higher Secondary (Computer Science )

TRAINING

               

Ø  Yes Plus

Ø  Business Writing Skills, Enhancing Team Fitness

Ø  Have done MS office.

COMPUTER KNOWLEDGE

              

Operating system        : Windows 98, 2000, XP, Vista, 7.

Application                     : Microsoft Office, PageMaker, Internet, etc…

Programs                      : C, C++, SQL

LINGUISTIC PROFICIENCY / COMMUNICATION SKILLS                                                                          

Ø  Excellent in written & spoken in English, Hindi, Tamil & Malayalam

Ø  Confident, assertive and a pleasing manner. Able to establish and maintain very good working relationships with people from different cultural and linguistic backgrounds.

PERSONAL DETAILS

Date of Birth                  : 25^th Mar, 1989

Gender                               : Female

Mobile                          : 9876543210

Nationality                      : Indian

Languages                    : English, Hindi, Urdu, Tamil, Malayalam

Civil Status                      : Single

Visa Status                       : Residence

Driving License            : Indian Driving License holder

                                          (UAE license attempting for final test)

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge and belief. Thank you for your time and consideration. I am certain that I would become a valuable addition to your staff.

Yours Sincerely,

Veena Kumari

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