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Mayur Sampat
Contact No.:+91 9876543210 Email: mayur@yahoo.com   

 



Self Statement


Intend to build a career in the financial services sector within the area of finance with committed & dedicated people, willing to work in the field of finance as a key player in challenging & creative environment.

Professional/Academic Qualifications

Degree
Institution
Percentage%
Year
PGDBFS (Post Graduate Diploma in Banking & Finance)
IFBI
70.00%
2009
MBA – Finance
Gujrat University
59.50%
2008
Bachelors in Commerce
Gujrat University
65.00%
2005
H.S.C
Gujrat State Education Board
74.83%
2002
S.S.C
Gujrat State Education Board
70.00%
2000

Areas of Expertise


Banking


§  Independently handling all day to day transactions of Trade – Forex.
§  Managing cross selling of banks product like Mutual Fund, General Insurance and life Insurance etc.
§  Overseeing a wide gamut of banking functions for Administration, Mutual Fund Products and Stock Invest etc.
§  Dealing with the Deposits, Accounts, Clearing, Documentation, correspondence, Miscellaneous & Marketing sections and monitoring all types of Foreign Exchange Transactions including Trade Credit etc.
§  Managing the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.

Client Relationship Management

§  Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
§  Ensuring that highest service standards are maintained for servicing of clients and maintaining minimum turn-around-time.
§  Building and maintaining healthy business relations with major clients, ensuring customer satisfaction by achieving delivery & service quality norms.

Professional Experience


INDUSIND BANK – EC-CSE in Anand Branch  (January 2010 to September 2012)

§  Generation of Revenue from Trade Forex transactions & Taking rates from Treasury.
§  Processing of all documents of Export & Import transactions and Service Calling on Inactive/Active Exim Accounts.
§  Liasioning and making Forward Contracts & Buyers Credit for all the customers.
§  Coordinating with various departments including treasury & forex team.
§  Providing Training to all the staff members on software and conducting soft skill programs for bank.
§  Organizing event in the branch & conferences for various clients.
§  Providing support to senior marketing staff in developing and implementing marketing communication program.
§  Account opening of NRI clients, Understanding the client requirements, discussing & planning the finance strategies with them.
§  Welcome Calling, Account opening & Completing KYC Norms.

KOTAK MAHINDRA BANK LIMITED – Relationship Officer (June 2008 to April 2009)

§  Responsible for branch CASA acquisition and TPP selling to the mapped customer.
§  Give prompt reply & personal attention to customer query
§  Welcoming customer by calling and let the customer aware about the different flavour of product bank is offering.
§  DP Account Opening -Handling Customer Interaction
§  Continuously monitor accounts, identify problem areas and take corrective actions.
§  Customer Interface and solving all the queries of clients.

Projects Handled & Achievements


§  Mutual Fund Awareness among IFA’s & MF”s in relation to Financial Market” with Prudent Corp. Adv. Ser. Limited, Rajkot for a month in 2008.
§  “Credit Card as an effective payment mode” with SBI Cards, Ahmedabad in 2007.
§  Attended “Confluence- 2007” an International annual management summit organized by IIM- Ahmedabad.
§  Core Committee Member of “MEDHA” – A College Bi-monthly periodical.
§  Part of organizing committee member at “Sirraj 2006”.
§  Won 3rd prize in B-Quiz at B.K School of Management Studies – Ahmedabad.
§  Participated and Won many competitions like business quiz, management games, drama and dance competitions.

Areas of Interest


Treasury – Forex Banking, Client Servicing, Corporate Communication, Public Relations.

Personal Information

·        Male, Single
·        Address – 14/1 N S Road, Navi Mumbai – 420102.
·        Contact no. – +91 9876543210; 022-2525 2525.
·        Date of Birth – October 30, 1987
·        Languages Known – English, Hindi & Gujarati.
·        Hobbies – Travelling, Shopping, Cooking, Listening to Music and Communicating with all.
·        Computer Skills – Windows, DOS operating system, MS Office, Tally 7.2.
·        References – available on request.


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