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Curriculum Vitae
Reena Sharma
Mob: 9876543210
@-reenasharma@gmail.com
Summary | A result oriented business professional with more than 5yrs working experience and proven abilities in strategic planning, managing projects, improving efficiency of operations, team building, and detailing project information to determine effective process for operations, Able to identify the areas to strength and weakness and implement company policies, standards, changes in operation, and systems that optimize productivity and bottom line. Demonstrated ability to motivate staff to maximum productivity and control costs through the most effective uses of manpower and available resources. . |
SAP HR Knowledge Currently Working : Non SAP Experience Technical/Professional Qualification Academic Qualification | · Personnel Administration: Enterprise Structure, Organizational Structure, Maintaining Master data, Personal Actions and Payroll Data (Pay Scale Structure and Wage types). · Time Management: Work Schedules, Holiday Calendar, Time Recording (Substitutions, Absences, Absence Counting, Absence Quotas, Leave Entitlement, Overtime, Availability), Time Evaluation Processing. Grouping Personnel Sub Areas and Employees for time management, Breaks, Daily Work Schedules (DWS), DWS Variants, Period Work Schedule (PWS), Day Types, Work Schedule Rules, · Payroll Management: Wage types, payments & Deductions, Functions, Wage type catalog, Salary range & Payroll data, permissibility personnel sub area grouping & employee subgroup grouping, valuation of wage types Organisation : Nevaeh Technologies Client : Spearage Seals Hydraulics Ltd Designation : SAP HR Consultant Job Profile: · Analyzing the business requirements and mapping with the production system. · After the successful signoff from client, realization on test systems and further mapping to production system. · Provide functional expertise, guides and instructs on a product to the internal & external customers. · Configured Enterprise Structures (Personnel Areas, Personnel Sub-Areas) and Personnel Structures (Employee Group, Employee sub-Group). · Maintained the feature NUMKR to the default number range and determined the intervals for personal numbers. · Defined Employee attributes Administrator groups and defaulted Administrators using the feature PINCH · Created Holiday Calendar. · Created Work Schedule (Break Schedule, Daily Work Schedule, And Period Work Schedule). · Created Work Schedule Rule & generate it manually. · Configured Absence Types and Absence Quotas based on the requirement. · Configured Deduction Rule, Selection Rule, and Base entitlement. Organisation : Nevaeh Technologies Client : Fenner India Ltd. Designation : SAP HR Support Consultant Duration : Feb’2011-Dec’2011 Job Profile: · Created the payroll area, generated payroll periods using payroll and date modifiers, and assigned a control record to each payroll accounting area. · Determining employee subgroup grouping for PCR and CAP · Checking entry permissibility per info type · Checking wage type characteristics · Defaulting wage types using the feature LGMST, TARIF and ASAL. · Revising default wage types · Defining valuation of base wage types · Generate work schedule manually · Define Attendance, Absence Types, Quotas, Counting Rules, Rounding rules, · Set basic entitlement, selection rules
Organisation: Hinduja Global Solutions. Designation : Assistant Manager.(Ops.) Duration : 2009 – 2011 Job Profile : · Manage a team of 80 agents through Team leaders. · Meet all the service levels and KPIs of the client for the assigned team and for the Process. · Achieve Monthly and Quarterly target with bonus points for VAS services (HT, FC, MO etc) through up sell/just sell and cross sell, team and manager wise. · Manage day to day activities and issues of the process. · Perform HR activities during Recruitment process- within and outside recruitment drive. · Recruitment drive scheduling and candidate short listing · Understanding the client/Process requirement for recruitment. · Recruitment of Team Leaders and Team member · Analyse performance metrics of the Process and team, so as to meet targets weekly & monthly. · Manage absenteeism, attrition, leaves & escalations on a daily basis. · Project action plans on the forecasted numbers to the client & senior management team. · Ensure personal and process readiness in smoothly handling deviation on the forecasted plan. · Provide working plan with checks and balance to ensure weekly and monthly said target is achieved. · Documentation & Analysis of processes and procedures and drafting of detailed problem reports. · Ensure proper resource allocation and ensure new recruits come up the learning curve. · Provide regular feedback and counselling to team members. · Motivating Team members to achieve excellence in their personal and professional sphere. Organisation : HTMT Global Solutions. Designation : Team Leader (Inbound Call Centre- Airtel) Duration : 2007 – 2009 Job Profile :
MBA(HRM)- Master in Business Administration ACP – Advance Computer Programming ( from Govt. Poly. – Bokaro, Jharkhand ) B.A-. (Psy. Hons.) from M.U., Bodh- Gaya I.Sc-. from BIEC, Patna Matric- from BSEB, Patna |
Personal Skills | A good Team Worker. Can Handle any Situation. Good Leadership Qualities. Passionate towards work. Hardworking Fast learner, Patience. |
Date of Birth 20th Nov 1980
Nationality Indian
Marital Status Single
Languages Known Hindi,English,Bengali.
Date: Signature.
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