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FATIMA SHAMSUDDIN TANDEL
CONTACT NO: 09876543210/2121212121
EMAIL ID: fatima@gmail.com
PASSPORT No : A07171710
CAREER AND LONG TERM OBJECTIVE:
To perform the given responsibilities in a proper
manner and as expected will be my prime objective, to improve constantly by
trying to learn from previous experiences, to become a valuable part of my
organization through hard work, to put in an effort that matches with the best
of organization standards.
PROFESSIONAL EXPERIENCE (6.0 YEARS)
EXPERIENCE
Saudi Oger Ltd
Peroid : 28 Dec 2011 – Till Date.
Responsibilities
Ø
Remote Management
of Server
and Workstation through VNC and Radmin.
Ø
Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in
minimum interruption of service.
Ø
Maintaining Users & Groups in Active
Directory Service.
Ø
Installing and Configuring DNS and DHCP Servers.
Ø
Maintaining Backup of File Server and all Data
Server.
Ø
Configuring file and folder level access for
users and groups.
Ø
Troubleshooting On Hardware Devices and Laptops.
Ø
Installation Of Hardware Devices Like (Printers,
Scanners, Tv-Tuner Card, Web Camera)
Ø
Solving Desktop Problems and day to day
activities.
Ø
Solving Mails Problems on Outlook Express,
Microsoft 2003, Microsoft 2007.
Ø Installation of Blackberry Desktop Software and synchronizing with
outlook and taking backup also.
Ø
Assembling, De-Assembling, Installation, Trouble
shooting of Computers (Servers/Workstations/Laptops)
Ø
Installation, Configuration and Troubleshooting of
Printers, Scanners, Plotters, etc.
Ø
Continous Monitoring of Internet Leased Lines
Through NMS (Network Monitoring System) tool and
Troubleshooting if the line is down and follow up with the ISP till the line is up.
Troubleshooting if the line is down and follow up with the ISP till the line is up.
Ø
Administering and troubleshooting of LAN.
Ø
Daily Monitoring of Mcafee Antivirus Server and
check update of patches and virus alert and virus affected machine and take
action for the same.
Ø
Implementation and maintenance of External Storage
Devices.
Ø
Data Recovery (Deleted data, Lost Partition, Quick
Formatted Hddetc)
Ø
Worked on Antivirus Mcafee, Kaspersky, Avastetc
Ø
Installation of PrimaVera Software At Saud Consult
and creating a separate database.
EXPERIENCE
INMAC COMPUTERS LTD
Period 10 MAY 2010 – 20 DEC 2011.
Designation IT
Engineer.
Responsibilities
Ø
Assembling, De-Assembling, Installation, Trouble
shooting of Computers (Servers/Workstations/Laptops)
Ø
Installation, Configuration and Troubleshooting of
Printers, Scanners, Plotters, etc.
Ø
Continous Monitoring of Internet Leased Lines
Through NMS (Network Monitoring System) tool and Troubleshooting if the line is
down and follow up with the ISP till the line is up.
Ø
Administering and troubleshooting of LAN.
Ø
Daily Monitoring of Mcafee Antivirus Server and
check update of patches and virus alert and virus affected machine and take
action for the same.
Ø
Implementation and maintenance of External Storage
Devices.
Ø
Data Recovery (Deleted data, Lost Partition, Quick
Formatted Hddetc)
Ø Supporting & configuringbroking
software’s (ODIN, BOLT, Ncdex,
Mcx, Mcx-Sx, NEATCM, NEATFO).
Ø
Supporting Application Such as IAS, Prowess, Ace
Equity, Metastock, Falcon, Capitalline etc.
Ø
Remote Management
of Server
and Workstation through VNC and Radmin.
Ø
Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in
minimum interruption of service.
Ø
Maintaining Users & Groups in Active
Directory Service.
Ø
Installing and Configuring DNS and DHCP Servers.
Ø
Maintaining Backup of File Server and all Data
Server.
Ø
Configuring file and folder level access for
users and groups.
Ø
Handling all the Computers, POS Machines Included
Server.
Ø
Troubleshooting On Hardware Devices and Laptops.
Ø
Installation Of Hardware Devices Like (Printers,
Scanners, Tv-Tuner Card, Web Camera)
Ø
Solving Desktop Problems and day to day
activities.
Ø
Solving Mails Problems on Outlook Express,
Microsoft 2003, Microsoft 2007.
Ø
Installation of Bloomberg Software and Factset
Software and giving support on it.
Ø
Installation of Blackberry Desktop Software and
synchronizing with outlook and taking backup also.
EXPERIENCE
ALLIED DIGITAL SERVICES LTD
Period 10 Oct 2007 – 30 APRIL 2010.
Designation Customer
Support Engineer.
Job Profile Placed
as a Residence Engineer on the Site of AnandRathi Group of Companies
Responsibilities
Ø
Assembling, De-Assembling, Installation, Trouble
shooting of Computers (Servers/Workstations/Laptops)
Ø
Installation, Configuration and Troubleshooting of
Printers, Scanners, Plotters, etc.
Ø
Continous Monitoring of Internet Leased Lines
Through NMS (Network Monitoring System) tool and Troubleshooting if the line is
down and follow up with the ISP till the line is up.
Ø
Administering and troubleshooting of LAN.
Ø
Daily Monitoring of Mcafee Antivirus Server and
check update of patches and virus alert and virus affected machine and take
action for the same.
Ø
Implementation and maintenance of External Storage
Devices.
Ø
Data Recovery (Deleted data, Lost Partition, Quick
Formatted Hddetc)
Ø Supporting & configuringbroking
software’s (ODIN, BOLT, Ncdex,
Mcx, Mcx-Sx, NEATCM, NEATFO).
Ø
Supporting Application Such as IAS, Prowess, Ace
Equity, Metastock, Falcon, Capitalline etc.
Ø
Remote Management
of Server
and Workstation through VNC and Radmin.
Ø
Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in
minimum interruption of service.
Ø
Maintaining Users & Groups in Active
Directory Service.
Ø
Installing and Configuring DNS and DHCP Servers.
Ø
Maintaining Backup of File Server and all Data
Server.
Ø
Configuring file and folder level access for
users and groups.
Ø
Handling all the Computers, POS Machines Included
Server.
Ø
Troubleshooting On Hardware Devices and Laptops.
Ø
Installation Of Hardware Devices Like (Printers,
Scanners, Tv-Tuner Card, Web Camera)
Ø
Solving Desktop Problems and day to day
activities.
Ø
Solving Mails Problems on Outlook Express,
Microsoft 2003, Microsoft 2007.
Ø
Installation of Bloomberg Software and Factset
Software and giving support on it.
Ø
Installation of Blackberry Desktop Software and
synchronizing with outlook and taking backup also.
Company
Tata Indicom Broadband (VSNL)
Period 05 Dec 2005 to 03 July 2007.
Customer Support Engineer
Responsibilities
Ø
Installation of new clients through various kinds
of switches and ADSL routers.
Ø
Configured and troubleshooting of Authentication
& Connectivity Problem for Networks.
Ø
Problem related of slow browsing and high usage
in the network also rectified.
Ø
Configured & Troubleshooting of Outlook
Express and Microsoft Outlook.
Ø
Escalation calls of clients also resolve with
coordination with the technical team.
Ø
Handling Client Capacity of 700 from Bandra to
Santacruz.
Educational Qualification
Ø
S S C Passed from Maharashtra State Board of
Secondary and Higher Secondary Education Mumbai
Ø
H S C Passed from BhartiyaShikshaParishad (UTTAR
PRADESH)
Technical Qualification
Ø
Advance Diploma in Hardware & Networking
Engineering from JetkingSchool of Electronic Technology.
Address
124/1
N S Road
Mahim (East)
Mumbai – 400010
Tel : 022 278787878
Personal Information
Date of Birth : 31-10-1984
Nationality : Indian
Marital Status : Single
Languages Known : English, Hindi and Marathi.
Hobbies : Listening
Music, Net Surfing, Cricket.
Notice Period : 30
Days.
Location Preferred : Mumbai Only
Place : Mumbai
Date
Fatima Tandel
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